Why have other people matched with samples and I haven't? How many samples can I claim? I tried my samples, where do I go to complete my survey and leave a review? I matched with a sample but I don't want it, do I have to claim it? How do in-store coupon redemptions work? What is a follow-up coupon? How do I take the perfect sample photo? What is the bPerx Magazine offer? What is a bonus offer?