What is a follow-up coupon?

We are sometimes able to provide you with a discount coupon after you've tried a sample. So, if you really liked a product make sure to take advantage! 

The coupon will be emailed to you, but you can also see all of your follow-up coupons‍ on the orders page of your Sampler account.  Some coupons can be redeemed online, while others need to be printed and redeemed in-store. Make sure to read the details and check the expiry date!

Step-by-step: How to print a coupon at home and redeem in store

From your follow-up coupon email,

  1. Make sure to check the expiry date indicated in the email and redeem the coupon beforehand
  2. Select the "Redeem Offer" button for the coupon you would like to use, a window will open with the print at home coupon
  3. Print the coupon
  4. Read the instructions on the coupon carefully
  5. Find the stores in your area where the coupon can be redeemed
  6. Present your coupon when you are checking out at the store
  7. Enjoy!


From the Sampler platform,

  1. Log in and navigate to the Orders page
  2. Find the order with the coupon you would like to use
  3. Select "Show Coupon", a window will open with the print at home coupon
  4. Print the coupon
  5. Read the instructions on the coupon carefully
  6. Find the stores in your area where the coupon can be redeemed
  7. Present your coupon when you are checking out at the store
  8. Enjoy!

Step-by-step: How to claim a coupon online

From your follow-up coupon email,

  1. Make sure to check the expiry date indicated in the email and redeem the coupon beforehand
  2. Select the "Redeem Offer" button for the coupon you would like to use
  3. From here you will be provided a coupon code and link to the online store where it can be redeemed
  4. Enter the coupon code at check out
  5. Enjoy!


From the Sampler platform,

  1. Log in and navigate to the Orders page
  2. Find the order with the coupon you would like to use
  3. Select "Show Coupon"
  4. From here you will be provided a coupon code and link to the online store where is can be redeemed
  5. Enter the coupon code at check out
  6. Enjoy!

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